Vice President, Global Network and Communication Services
Gene Sun joined FedEx in 1997 as a System Analyst, focusing on the design and implementation of large-scale eCommerce and Data Warehouse applications.
In 2000, he entered into management and assumed leadership roles including Manager, Managing Director, and Vice President responsible for the creation of the first-generation FedEx pricing system that supported the global FedEx sales force as well as the entire customer base. He also led FedEx’s global Information Security and Risk Management program for four years ensuring security, brand protection, and regulatory compliance.
In his current role as Vice President of Global Network and Communication Services, Gene is accountable for:
- Long term strategic vision and business plan for Global Network and Communication program
- Multi-hundred million dollar budget and globally diverse organization
- Architecture, implementation and operation of global data, voice, video, customer service/call centers and telecom infrastructure as well as social/collaboration tools/solutions
In May 2008, The ComputerWorld magazine named Gene to the “40 under 40 IT Innovators” list of the most promising IT leaders under 40 years old.
Prior to his studying and working in the United States, Gene was employed for two years in China as a sales engineer for Hewlett-Packard, China, LTD.
Gene holds both a Master of Science degree in Electrical Engineering (MSEE) and a Master of Business Administration (MBA) degree from The University of Memphis.